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  • Our services
    Medical Services
    • Doctors
    • Paediatric (Children’s) Clinic
    • Refugee Health Clinic
    • Lymphoedema
    • Pathology
    • Pharmacotherapy
    • Medicare Urgent Care Clinic Northcote
    Dental Services
    • Public Dental
    • Low Cost Private Dental
    • $153 new client offer
    • Children’s Dental
    Mental Health Services
    • Counselling
    • Private Psychology
    Physical Health Services
    • Physiotherapy
    • Dietetics
    • Exercise Groups and Classes
    • Diabetes Education
    • Podiatry
    • Speech Pathology
    • Occupational Therapy
    • Optometry
    • NDIS
    • Aged Care
    • Community Health Nurse
    • Early Childhood Approach
    Support Services
    • Trans and Gender Diverse Community Health Program
    • Aboriginal and Torres Strait Islander Health
    • Youth Support
    • Stop Smoking Support
    • Darebin Men’s Shed
    • Needle and Syringe Program
    • Social Support
    • Community Programs
    • Health Coach
    • LGBTIQA+ Health
  • Client information
    • New client welcome pack
    • Your feedback
    • Our fees
    • Being respectful to our staff and clients
    • Your rights and responsibilities
    • Privacy and confidentiality
    • Quality and Accreditation
    • Child Safe practices
  • News and events
    • News
    • Events
  • Get involved
    • Careers with us
    • Volunteer with us
    • Community Advisory Committee
    • Become a Member
    • Student placements
    • Donate now
  • About us
    • About us
    • Our locations
    • Our Climate Our Health plan
    • Being Valued Toolkit
BOOK A DOCTOR

New client welcome pack

If you are a new client, welcome to Your Community Health!

To help you learn more about us and the services we offer, we have created new client welcome packs. These packs cover information such as your rights and responsibilities, our commitment to inclusion, using an advocate and more. They are also available in the most commonly spoken languages in our community.

 

If you are a new client, welcome to Your Community Health!

You can find our welcome packs in the seven most common languages spoken in our community below.

We also provide information in community languages whenever possible. Translators and interpreters are available for all appointments, activities and events.

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Our welcome packs
English welcome pack

 

  • Download the English Welcome Pack here
  • Commonwealth Home Support Program (CHSP) Standard Privacy Notification
  • A new Aged Care Act for the rights of older people
  • Aged Care Code of Conduct
  • How to Access our Services
  • Membership Form
  • Our Fees
Arabic welcome pack

 

  • رزمة الترحيب بالعربية
  • Commonwealth Home Support Program (CHSP) Standard Privacy Notification
  • قانون جديد لرعاية المسنين من أجل حقوق كبار السن
  • Aged Care Code of Conduct
  • How to Access our Services
  • Membership Form
  • Our Fees

 

Chinese welcome pack

 

  • 中文欢迎手册
  • Commonwealth Home Support Program (CHSP) Standard Privacy Notification
  • 以权利为基础的新《老年护理法案》
  • Aged Care Code of Conduct
  • How to Access our Services
  • Membership Form
  • Our Fees

 

Farsi welcome pack

 

  • بسته خوش آمد گویی به فارسی
  • Commonwealth Home Support Program (CHSP) Standard Privacy Notification
  • قانون جدید مراقبت از سالمندان برای حمایت از حقوق سالمندان
  • Aged Care Code of Conduct
  • How to Access our Services
  • Membership Form
  • Our Fees

 

Greek welcome pack

 

  • Ενημερωτικό πακέτο στα ελληνικά
  • Commonwealth Home Support Program (CHSP) Standard Privacy Notification
  • Ένας νέος Νόμος για τη Φροντίδα Ηλικιωμένων με επίκεντρο τα δικαιώματα των ηλικιωμένων
  • Aged Care Code of Conduct
  • How to Access our Services
  • Membership Form
  • Our Fees

 

Italian welcome pack

 

  • Pacchetto di benvenuto italiano
  • Commonwealth Home Support Program (CHSP) Standard Privacy Notification
  • Una nuova Legge sull’assistenza agli anziani per i diritti delle persone anziane
  • Aged Care Code of Conduct
  • How to Access our Services.pdf
  • Membership Form
  • Our Fees

 

Vietnamese welcome pack

 

  • Gói chào mừng bằng tiếng Việt
  • Commonwealth Home Support Program (CHSP) Standard Privacy Notification
  • Đạo luật mới về Chăm sóc Cao niên dựa trên các quyền
  • Aged Care Code of Conduct
  • How to Access our Services
  • Membership Form
  • Our Fees

 


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Your Community Health acknowledges the Wurundjeri people of the Kulin Nation as the traditional custodians of the land. We pay our respects to Elders past, present and emerging, and acknowledge that sovereignty was never ceded.

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Your Community Health is committed to providing an inclusive and accessible environment where people and communities of all identities and backgrounds
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