Aged Care
We offer a variety of aged care services and supports to help you feel your best as you get older.
My Aged Care
We offer a variety of aged care services and supports to help you feel your best as you get older.
If you are 65 years and older, or are an Aboriginal and/or Torres Strait Islander person who is 50 years and older, you can access aged care services through My Aged Care.
If you need extra help to access aged care services, you could be eligible for support through the Care Finders program.
Our services Our aged care services are offered either at our health centres or in your home, if appropriate, and include:
- Counselling
- Podiatry
- Physiotherapy
- Physiotherapy exercise groups
- Nutrition and Dietetics
- Occupational Therapy
- Social Support groups.
Home Care package If you are already registered with My Aged Care and on a Home Care Package, you can complete our online referral form or download the referral form and email it to us at referrals@yourch.org.au.
You can also contact us for more information on your My Aged Care referral via email, referrals@yourch.org.au, or on (03) 8470 1111.
Help with My Aged Care For translating and interpreting services (TIS National), call 131 450 and ask for 1800 200 422.
For Aboriginal and Torres Strait Islander interpreting services, call My Aged Care on 1800 200 422 and ask for an interpreter. There is a list of available languages on the Accessible for All page.
For sign language interpreting services, contact Deaf Connect on 1300 773 803 or interpreting@deafconnect.org.au in advance to ensure an interpreter is available.
Eligibility
To use our aged care services and supports, you will need a referral through My Aged Care. Aged Care services are available to people 65 years and older, and Aboriginal and/or Torres Strait Islander people 50 years and older.
If you are under 65 years old, you may still be eligible for aged care services. We encourage you to contact My Aged Care online, on the phone (1800 200 422) or in person to confirm.
You can also confirm your eligibility with My Aged Care by clicking here.
When you contact My Aged Care, you can let them know that you wish to use Your Community Health services
More about My Aged Care
My Aged Care is your starting point for accessing Australian Government-funded aged care services.
They provide the information and support you need to understand, access and navigate the aged care system. You can access My Aged Care online, on the phone or in person.
My Aged Care provides:
- information on the different types of aged care services available
- an assessment of your needs to identify eligibility and the right type of care for you
- referrals and support to help you find service providers that meet your needs
- information on what you might need to pay towards the cost of your care
Aged Care Reforms
A range of changes are being made to aged care, in response to the final report of the Royal Commission into Aged Care Quality and Safety.
The Australian Parliament has passed the Aged Care Bill, with the new Aged Care Act becoming law from 1 July 2025. The new Act will give older people a more independent voice and the ability to speak up if they are not satisfied with their care.
The new Support at Home program will also start from 1 July 2025. It will help older people live at home longer, with home modifications and assistive technology so they can do it safely.
Call us today to book your appointment!
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