Children’s Clinic

Please bring your Medicare card and any relevant medical history you would like to share with your paediatrician (e.g. the green book). We can also request information from other services, with your consent. 

New patient appointments can last 45 – 60min.
Review appointments are booked for 30min.

Yes. For the appointment to attract a Medicare rebate, the child must be in attendance. This includes for telehealth appointments and phone calls.  

If you would like to speak with your paediatrician without the child in the room, this can be negotiated on the day. Please ensure you bring another person who can wait with the child in the waiting room. 

We are a mixed billing clinic, meaning there is an out-of-pocket cost on top of the Medicare rebate. Please see our current fee schedule below. 

Bulk billing is available to refugees and asylum seekers, and Aboriginal / Torres Strait Islander persons with a valid Medicare card. 

More information about our fees can be found here.

If you are not eligible for bulk billing, we require payment on the day, after your appointment is completed. Once the full upfront fee is paid, you can tap your debit card to receive an instant rebate via our EFTPOS terminal.  

• Please note that instant rebates can only be claimed on the date of service. 
• Rebates cannot be paid onto credit cards. 

If we are not able to process an instant rebate, we can still make the claim manually, and the rebate will be paid into your account within 48 hours. Alternatively, we can provide a receipt, and you can claim at home via Medicare Online. 

You will only receive a Medicare rebate if you present a valid referral. 

Referrals from GPs are generally valid for 12 months, starting from the date of your first appointment. Referrals from specialists are valid for 3 months. 

We will try to let you know if your referral is due to expire before your next appointment, and we appreciate your cooperation in keeping up with this.  

If you miss your appointment or cancel within six business hours, there is a fee of $50.  

Please let us know in advance by calling 8470 1111 if you need to cancel, so that we can offer your appointment to someone else in need.

Our paediatricians can offer a range of behavioural and development assessments including for Autism and ADHD. These assessments require input from the child and their family, as well as teachers and other clinicians (e.g. occupational therapist, speech pathologist, psychologist etc.) 

The length of an assessment depends on a range of factors, and this process will look different for each child. 

Please note that we cannot provide a diagnosis during a first appointment. 

For more information about Autism and developmental assessments, you can visit the Royal Children’s Hospital website.

Unfortunately, our system only allows for one primary contact to receive appointment reminders. A second caregiver can be added as an emergency contact, however they will not receive routine notifications.  

Some of our paediatricians use Lyrebird Health software to help them record notes so that they can focus more on connecting with you and your child.  

You will be asked for your consent before this software is used, and you can decline if you want to – this will not impact your child’s appointment or care. 

Any data that is recorded using Lyrebird is stored securely and can only be accessed by your paediatrician. More information can be found here. 

If your child has multiple health/development issues, you can ask your GP for a Chronic Disease Management Plan to access subsidised allied health services  

We offer a range of allied health services for children including speech pathology, dietetics, physiotherapy, podiatry and occupational therapy. Please note different eligibility criteria apply for our allied health services. Call 84701111 to enquire. 

Our clinic is located at balit wurun, PANCH Health Centre, at 300 Bell Street, Preston. 

There is parking available on the roof of the building, accessible via South Street.  

It is a 2-minute walk to the 86 tram stop on Plenty Road/Bell Street. 

It is a 10-minute walk to Bell train station (Mernda line).