Medical Services Fee Changes
From 1 April 2025, fees for our Medical services will change.
We have decreased our fee gap fee from $60 to $30. Increasing operational costs, inflation, and State and Federal budget cuts to community health are ongoing challenges. Our fees are periodically assessed so that we can remain a sustainable service and continue providing high quality medical care.
Unfortunately, Medicare rebates for bulk billing can no longer cover the costs of providing you with quality medical care. Out-of-pocket fees serve to cover the gap between the Medicare rebate and the cost of delivering our services.
The updated fees and bulk billing eligibility for each of our medical services are listed below.
General Practice (GP) Clinic
There will be no changes to bulk billing eligibility for GP services. We will continue to provide bulk billed (no fee) GP services to the following groups:
- Health care and pensioner concession card holders and dependents
- DVA card holders
- Aboriginal and Torres Strait Islander peoples
- Refugees and Asylum seekers who have a Medicare card
- Children under 16 years of age.
- Appointments related to the Pharmacotherapy program.
If you do not belong to any of these groups, you will be charged an out-of-pocket fee for your GP appointment.
| Consultation type | Full fee | Medicare Rebate | Gap |
|---|---|---|---|
| What you pay on the day | What you get back from Medicare | Overall cost after the Medicare Rebate | |
| Did Not Attend* / Late Cancellation fee (less than 2 hours) | $20 | N/A | $20 |
| Standard (one issue only) In person or telehealth | $72.85 | $42.85 | $30 |
| Long (two or more issues) In person or telehealth | $112.90 | $82.90 | $30 |
| Prolonged (complex issue/s) In person or telehealth | $152.15 | $122.15 | $30 |
| Flu Vaccine (private) | $20 | N/A | $20 |
| Cardiac Holter Monitor – Service Fee | $50 | N/A | $50 |
| Cardiac Holter Monitor – Service Fee (Concession) | $25 | N/A | $25 |
| Iron Infusion – Service Fee | $150 | N/A | $150 |
Paediatric Clinic
From 5 August 2024, we will only provide bulk billed (no fee) Paediatric services to the following cohorts:
- Aboriginal and Torres Strait Islander peoples
- Refugees and Asylum seekers who have a Medicare card
For everyone else, regardless of concession status, your paediatric appointment will have an out-of-pocket fee.
This change follows some other major shifts in our Paediatric service and we are sorry for the impact this has had on you and your child. Rest assured, your child’s health remains our top priority,
The fees for paediatric appointments are as follows:
| Consultation type | Full fee | Medicare Rebate | Gap |
|---|---|---|---|
| What you pay on the day | What you get back from Medicare | Overall cost after the Medicare Rebate | |
| Did Not Attend* / Late Cancellation fee (less than 6 hours) | $50 | N/A | $50 |
| Initial Appointment (two or more issues) | $344.40 | $259.4 | $85 |
| Initial Appointment (one issue) | $233.35 | $148.35 | $85 |
| Review Appointment (two or more issues) | $189.90 | $129.9 | $60 |
| Review Appointment (one issue) | $134.25 | $74.25 | $60 |
Lymphoedema Clinic
There is a co-payment for appointments with our lymphoedema therapists. Our intake team will advise you of the fee based on your household income.
| Consultation type | Low income | Medium income | High income |
|---|---|---|---|
| Did Not Attend / Late Cancellation (within 6 hours) | $20 | $20 | $20 |
| Initial Assessment | $50 | $65 | $75 |
| Review Appointment | $20 | $30 | $110 |