Many of our services are free or low cost. We collect fees for some services so we can provide high quality healthcare to you.
Our fees are structured on a sliding scale and designed so that people on different incomes can get the healthcare they need. We are committed to our services being affordable and making sure that no one experiences financial hardship in paying our fees. You will not be denied services if you are not able to pay. You have the right to ask for your fee level to be changed because of your circumstances. If you have any concerns about fees, please speak to our staff.
The fees listed below are a guide only. We will inform you of your fees by phone or in writing when you make a referral or when first receive a service.
Individual appointments
Low income |
Medium income |
High income |
|
Allied HealthAdult: |
$10 per consultation | $15 per consultation | $100 per consultation |
Allied Health Services under the Medicare Benefits Scheme (MBS)
|
Standard Fee
$65.10 per consultation |
Medicare Rebate
$55.10 per consultation |
Out of pocket expense
$10.00 per consultation |
Allied HealthChild: |
No charge | $15 per consultation | $100 per consultation |
Home Care PackagesFull cost recovery (levels 1-4) |
Social Support groups 4-6 hours (package levels 1-2): $100 per session; additional $8 for transport if required
Social Support groups 4-6 hours (package levels 3-4): $125 per session; additional $8 for transport if required Social Support 2-3 hour activities (all package levels) $55 per session, additional $8 for transport if required. |
||
| Initial Site Consultation (Dietetics) – $200 | |||
| Initial Site Consultation (Physio/Podiatry) – $150 | |||
| Initial Home Visit Consultation (Dietetics/Physio) – $250 (including travel) (1.4 hrs + travel) | |||
| Initial Home Visit Consultation (Occupational Therapy) – $400 (including travel) (2.5 hrs + travel) | |||
| Regular Site Consultation (Dietetics/Physio/Podiatry) – $75 (up to 30 mins) | |||
| Long Site Consultation (>30mins and <60 mins) – (Dietetics/Physio/Podiatry) – $125 | |||
| Home Visit Consultation – $125/hour + travel | |||
| Travel – $75 up to 30 minutes return, $150/hour thereafter | |||
| Report Writing/Preparation of Quotes/Follow-up Work – $125/hour | |||
| Allied Health Assistant Session (up to 30 minutes) – $45 | |||
| Allied Health Assistant Session (>30mins and <60 mins) – $90 | |||
| Allied Health Assistant Home Visit Session – $90/hour + travel | |||
| Group Allied Health Session – $25 | |||
| Allied Health Late Cancellation/Non-Attendance Fee – $40 (less than 24 hours notice) | |||
DentalAdult:
|
Emergency treatment – $30.50 per course of care if you hold a Pensioner Concession Card or Healthcare Card.
General care – $30.50 per visit if you hold a Pensioner Concession Card. The most you will need to pay for a complete general course of care is $122. Health Care Card Issued by Centrelink or Dentures – The cost of dentures depends on the type of denture you need. |
||
| Child: | Emergency care
Emergency care is bulk-billed (no out of pocket costs) for:
General care:
|
||
GP/Specialist Medical Services |
From 3 July 2023, some of our clients will now need to pay a fee for our medical services, as we become a mixed billing clinic.
We will continue to offer bulk billing or no-fee medical services to clients who are:
|
||
| Appointment type
|
Full Fee
What you pay on the day |
Medicare Rebate
What you get back from Medicare |
Gap
Overall cost after the Medicare rebate |
| Standard
(one issue only) |
$81.20 | $41.20 | $40 |
| Long
(two or more issues) |
$119.70 | $79.70 | $40 |
| Prolonged
(complex issue) |
$157.40 | $117.40 | $40 |
| Flu Vaccine
(non-gov. subsidised) |
$20 | – | $20 |
| Cardiac Holter Monitor – Service Fee | $50 | – | $50 |
| Iron Infusion – Service Fee | $150 | – | $150 |
| Telehealth (phone) | $81.20 | $41.20 | $40 |
| Telehealth (video) | $119.70 | $79.70 | $40 |
| Telehealth (video) | $157.40 | $117.40 | $40 |
| Initial Paediatric Consult (as of 4 September) | $324.40 | $249.40 | $75 |
| *Review Paediatric Consult (as of 4 September) | $174.90 | $124.90 | $50 |
| *Some Paediatric Review Consults will be charged at a full fee of $121.40 with a rebate of $71.40 (the gap still being $50) |
|||
Group sessions
Low income range |
Medium income range |
High income range |
|
Health servicesExercise and education groups |
Between $2 and $7.70 per session, as per the Fees Policy (please discuss with your Physiotherapist for more details) | Between $2 and $7.70 per session, as per the Fees Policy (please discuss with your Physiotherapist for more details) | $100 per session |
Social Support groupsUnder 64 years |
$12 per day (meal included) | $125 per day (meal included) | |
Social Support groups65 years and over |
$10 per day (meal included) | $125 per day (meal included) | |
NDIS
Fee |
|
Individual appointments |
$193.99 per hour |
Allied Health groups |
$193.99 per hour (divided by the number of participants and staff in the group) |
Social Support groupsUnder 64 years |
$64.04 per hour (divided by the number of participants and staff in the group) (meal additional) |
Social Support groups65 years and over |
$64.04 per hour (divided by the number of participants and staff in the group) (meal additional) |
Non-attendance fee
We ask that you advise us within 24 hours if you need to reschedule an appointment, so that we can see other clients at this time. Non-attendance fees may apply if 24 hours’ notice is not provided.
Low income range |
Medium income range |
High income range |
|
Non-attendance fee |
$5 | $10 | $20 |