Fees - Your Community Health

Many of our services are free or low cost. We collect fees for some services so we can provide ongoing support to you.

Our fees are structured on a sliding scale and designed to support access for people on varying incomes. We are committed to ensuring that our services are affordable to people and that no one experiences financial hardship in paying our fees. You will not be denied services if you are not able to pay. You have the right to ask for your fee level to be changed because of your circumstances. If you have any concerns about fees, speak to our staff.

The fees listed below are a guide only. We will inform you of the fees, by phone or in writing when you make a referral or when you first receive a service.

Individual appointments

	Low income	Medium income	High income
Allied Health Adult: Physiotherapy Podiatry Dietetics and nutrition Diabetes education Speech pathology Stop smoking support Occupational therapy	$10 per consultation	$15 per consultation	$100 per consultation
Allied Health Services under the Medicare Benefits Scheme (MBS) Podiatry Note: this service is not based on an individuals income.	Standard Fee $65.10 per consultation	Medicare Rebate $55.10 per consultation	Out of pocket expense $10.00 per consultation
Allied Health Child: Physiotherapy Podiatry Dietetics and nutrition Diabetes education Speech pathology Occupational therapy	No charge	$15 per consultation	$100 per consultation
Home Care Packages Full cost recovery (levels 1-4)	Social Support groups 4-6 hours (package levels 1-2): $90 per session; additional $5 for transport if required Social Support groups 4-6 hours (package levels 3-4): $100 per session; additional $5 for transport if required Social support COVID-19 activities 3 hours (all package levels): $55 per session; additional $5 for transport if required
	Initial Site Consultation (Dietetics/Physio/Podiatry) – $125
	Initial Home Visit Consultation (Dietetics/Physio) – $250 (including travel) (1.4 hrs + travel)
	Initial Home Visit Consultation (Occupational Therapy/Speech Therapy) – $400 (including travel) (2.5 hrs + travel)
	Regular site consultation (Dietetics/Physio/Podiatry) – $75 (up to 30 mins)
	Long site Consultation (>30mins and <60 mins) – (Dietetics/Physio/Podiatry) – $125
	Home Visit Consultation – $125/hour plus travel
	Travel – $75 up to 30minutes return, $150/hour thereafter
	Report writing/Preparation of Quotes/Follow-up work – $125/hour
	Allied Health Assistant session – $35
	Group Allied Health services – $25 per session
	Non-attendance fee without required 24 hours notice: $20
GP/Specialist Medical Services	All of our medical services are bulk-billed (no out of pocket costs).
Dental Adult:	Emergency treatment – $30.50 per course of care if you hold a Pensioner Concession Card or Healthcare Card. General care – $30.50 per visit if you hold a Pensioner Concession Card. The most you will need to pay for a complete general course of care is $122. Health Care Card Issued by Centrelink or Pensioner Concession Card issued by Centrelink or Pensioner Concession Card Issued by Department of Veterans’ Affairs (DVA) Dentures – The cost of dentures depends on the type of denture you need. $73 per denture. The most you will pay for full upper and lower dentures is $146.
Dental Child:	Emergency care Free for all Children 0-12 years Free for 13-17 years if you or your parent hold a Concession card Emergency care is bulk-billed (no out of pocket costs) for: All Children eligible for Medicare Child Dental Benefits Schedule General care: 0-12 years with Health Care or Pension Concession Card – FREE 0-12 years with Medicare Child Dental Benefits Schedule – FREE 13-17 years with Health Care or Pension Concession Card – FREE 13-17 years with Medicare Child Dental Benefits Schedule – FREE 0-12 years without Health Care or Pension Concession Card and not eligible for Medicare Child Dental Benefits Schedule $36 per child up to a maximum $144 for families (per course of care)
OPG Services (Full mouth x-ray)	Bulk-billed (no out of pocket costs)

Group sessions

	Low income range	Medium income range	High income range
Health services Exercise and education groups	Between $2 and $7.70 per session, as per the Fees Policy (please discuss with your Physiotherapist for more details)	Between $2 and $7.70 per session, as per the Fees Policy (please discuss with your Physiotherapist for more details)	$100 per session
Social Support groups Under 64 years (50 years and under for Aboriginal and Torres Strait Islanders)	$10 per day (meal included)		$90 per day (meal included)
Social Support groups 65 years and over (50 years and under for Aboriginal and Torres Strait Islanders)	$10 per day (meal included)		$90 per day (meal included)

NDIS

	Fee
Individual appointments	$193.99 per hour
Allied Health groups	$193.99 per hour (divided by the number of participants and staff in the group)
Social Support groups Under 64 years (50 years and under for Aboriginal and Torres Strait Islanders)	$64.04 per hour (divided by the number of participants and staff in the group) (meal additional)
Social Support groups 65 years and over (50 years and under for Aboriginal and Torres Strait Islanders)	$64.04 per hour (divided by the number of participants and staff in the group) (meal additional)

Non-attendance fee

We ask that you advise us within 24 hours if you need to reschedule an appointment, so that we can see other clients at this time. Non-attendance fees may apply if 24 hours’ notice is not provided.

	Low income range	Medium income range	High income range
Non-attendance fee	$5	$10	$20

Many of our services are free or low cost. We collect fees for some services so we can provide ongoing support to you.

Individual appointments

Low income

Medium income

High income

Allied Health Services under the Medicare Benefits Scheme (MBS)

Home Care Packages

Group sessions

Low income range

Medium income range

High income range

NDIS

Fee

Individual appointments

Allied Health groups

Non-attendance fee

Low income range

Medium income range

High income range

Non-attendance fee

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