News » Updates to Doctor’s fees

Updates to Doctor’s fees

From 3 July 2023, some of our clients will now need to pay a fee for our medical services, as we become a mixed billing clinic.

Unfortunately, Medicare rebates for bulk billing do not cover the increasing costs of giving you and your family quality medical care. Our new fees will cover the gap between the Medicare rebate and the cost of our medical services. 

Fees apply to in-person and telehealth appointments, as well as some treatments.

Please see below for our new medical fees as of 3 July 2023 and our new paediatric fees as of 4 September 2023.

Who can still get bulk billing medical services?

We will continue to offer bulk billing or no-fee medical services to clients who are:

  • Health Care Card, Pension Card and DVA card holders 
  • Children under 16 years of age (fees will apply for Specialist Consultations for non-card holders)
  • Aboriginal and/or Torres Strait Islander persons
  • Refugees and Asylum Seekers
  • Vaccinations, including COVID-19, influenza and child and youth vaccinations for eligible persons.

Please note: clients who do not attend their appointment, arrive late and miss their appointment time, or cancel their appointment with less than two-hours notice will be charged a late cancellation fee of $20.

Fees Schedule

  • Medical: effective 3 July 2023
  • Paediatric: effective 4 September 2023

Fees apply to in-person and telehealth appointments, as well as some treatments. 

General Practitioner Consultations

Consultation Type Full Fee 

What you pay on the day

Medicare Rebate  

What you get back from Medicare


Overall cost after the Medicare rebate


(one issue only)

$81.20 $41.20 $40 

(two or more issues)

$119.70 $79.70 $40 

(complex issue)

$157.40 $117.40 $40 
Flu Vaccine  

(non-gov. subsidised) 

$20    $20 
Cardiac Holter Monitor – Service Fee  $50    $50 
Iron Infusion – Service Fee  $150  –   $150 
Telehealth (phone) $81.20  $41.20 $40 
Telehealth (video)  $119.70  $79.70 $40 
Telehealth (video)  $157.40  $117.40 $40 
Initial Paediatric Consult $324.40 $249.40 $75
*Review Paediatric Consult $174.90 $124.90 $50
  *Some Paediatric Review Consults will be charged at a full fee of $121.40 with a rebate of $71.40 (the gap still being $50)

































Frequently Asked Questions

Who does not need to pay for GP appointments?

  • People who are under 16 years old
  • Health Care Card, Pension card holders and DVA (Department of Veteran Affairs) card holders
  • Aboriginal and/or Torres Strait Islander persons
  • Refugees and Asylum Seekers.

I am a student. Will I be bulk billed too?

Only if you belong to one of the above groups (e.g. under 16 years old or have a concession card). If you are an international student, you will be billed privately regardless of your age.

What if I have private health insurance?

You will need to pay for your appointment and get reimbursement from your insurance provider directly, if you are entitled to it.

What if I am supported by WorkSafe/WorkCover or TAC (Traffic Accident Commission)?

  • If you have an active claim number and you have provided it to us prior to your appointment, then we will continue to invoice the relevant insurance provider covering your claim.
  • If you do not yet have your claim number, then you will need to pay for your appointments until you have one and seek reimbursement from the insurer directly. Once you have a claim number and have provided it to us, you will not have to pay a fee and we will invoice the insurer going forward.

How do I get my Medicare rebate?

  • For in-person appointments, you will return to the reception desk immediately after your consult and pay the full fee amount.
  • If you pay via EFTPOS, the Medicare rebate will be paid directly into the bank account you have linked to your Medicare card within 24 hours.
  • If you pay in cash, you will pay the full amount at the clinic. You will then need to claim your rebate directly from Medicare yourself.
  • If your appointment is via telehealth, we will send you a link via HotDoc so that you can pay the full fee online. Once we receive this, we will process the rebate and it will be deposited back into your account.

Are there any appointments that do not have a fee?

  • Care plans will continue to be bulk billed for everyone.
  • Vaccinations (COVID-19 and childhood vaccinations) will continue to be bulk billed.
  • Influenza vaccines will be bulk billed for anyone that fits into one of the following criteria:
    • People aged 65 years and over
    • Pregnant women
    • Children aged between six months to less than five years
    • Aboriginal and Torres Strait Islander people
    • People with certain medical conditions.
  • Appointments related to the Pharmacotherapy program will also be bulk billed. However, if you are a Pharmacotherapy client who has GP appointments for general healthcare, these appointments may be charged.

What if I see the GP for a script, then come back later to see the nurse for an injection?

You will only be charged for the initial GP consult.

What if I am (or my child is) seeing a specialist at YourCH?

While our GP services moved to mixed billing on 3 July, our specialist Paediatric service will continue to be bulk billed until August. We will provide updates on when this change comes into effect soon.

What if I am late to my appointment or I miss my appointment?

If you do not attend your appointment, or if you cancel within two hours of your appointment time, you will be charged a $20 fee. Please let us know as soon as you can if you need to cancel your appointment, so that we can offer the appointment to someone who is waiting.